跨境利润助手 · App Support

使用支持

了解汇率、运费模板、历史记录与本地数据管理。如需帮助,可通过公开支持邮箱联系我们。

当前版本:1.0系统要求:iOS 17 或更高版本开发者:INNO TECH GROUP CO., LIMITED
选择阅读语言 / Choose language

需要帮助?

请在邮件中提供 App 版本、iOS 版本、复现步骤和不含个人信息的示例数值。请勿发送真实订单号、客户姓名、联系方式或其他敏感信息。

发送邮件至 support@yingluoyun.com
01

汇率如何填写?

汇率表示每 1 CNY 对应的外币数量。应用不会联网获取实时汇率,请使用你认可的最新业务汇率。

02

运费怎样计算?

请先在“运费模板”中填写实际的重量单价和每票固定费用。应用会比较实重与体积重,并使用较大值作为计费重量。

03

怎样管理记录?

在“历史”中可以搜索、排序、查看、编辑、复制或删除计算记录,也可以主动导出 CSV。

04

怎样删除本地数据?

前往“更多 → 默认设置 → 清空本地数据”,连续完成两次确认即可删除记录和模板并重置默认设置。

免责声明本应用为独立开发的经营测算工具,与任何电商平台、物流服务商或品牌不存在隶属、授权或官方合作关系。计算结果由用户输入的数据和自定义规则生成,仅供参考,实际费用以相关平台及服务商最终结算为准。

Need help?

Include the app version, iOS version, reproduction steps, and fictional sample values. Do not send real order numbers, customer names, contact details, or other sensitive information.

Email support@yingluoyun.com
01

How do I enter the exchange rate?

The rate means units of foreign currency per CNY 1. The app does not fetch live rates, so use the current business rate you trust.

02

How is shipping calculated?

Enter the actual per-kilogram rate and fixed fee in Shipping Templates. The app compares actual and volumetric weight and uses the greater value as chargeable weight.

03

How do I manage calculations?

Use History to search, sort, view, edit, copy, or delete calculations. You can also export a CSV when needed.

04

How do I delete local data?

Go to More → Default Settings → Clear Local Data and complete both confirmations to remove records and templates and reset defaults.

DisclaimerThis app is an independently developed business calculation tool and is not affiliated with, authorized by, or officially partnered with any e-commerce platform, logistics provider, or brand. Results are generated from user inputs and custom rules for reference only. Actual charges are determined by the relevant platform or service provider.